HITT- Managing mobility for business success- Oct 22, 2024
Graeme Scott discusses the challenges and opportunities in managing mobility for businesses. He highlights that mobility is essential for connectivity and customer engagement, with a significant portion of telecom spending projected to be in this area by 2027. Chris Whitaker joins to emphasize the importance of tailored managed mobility solutions, which can alleviate resource burdens and lead to cost savings. The customer portal offered by SpectraTel provides tools for effective inventory and expense management, integrating multiple carriers for enhanced efficiency. Real-world examples showcase the portal’s success in optimizing service plans and managing devices, ultimately driving significant savings for clients.
Introduction and Overview
Well, good morning, everybody. Graeme Scott, vice president of advanced connectivity and mobility here with you today. I do apologize that I can’t join you live, but I’m actually attending an Ascend event in sunny California today, and, thus, was able to prerecord this session for you. And I hope you guys get some value out of it.
Quick note, Chris Whitaker, my guest here on the show, will actually be joining you live at the end for q and a. So although you’re gonna see a prerecorded version of him during this presentation, he will be there live to to answer your questions as soon as we are done. So, I’ve been in this role now for about a year and been traveling around talking to a lot of you folks about mobility and why you’re selling it, why you’re not selling it. Just getting a general sense of how you feel about the product.
Challenges in Managing Mobility
One of the most common things I hear is, Graeme, would love to sell mobility, but I really don’t want to manage it. Managing it to me is a pain. We don’t have the resources to do it. We don’t wanna take that burden on for our customers.
Well, got great news for you because we one of several options we have within the mobility portfolio that will do that for you is SpectraTel. We’re gonna talk to them shortly, hear about how they do that, how they take that burden off. Off. And again, we have several providers in the portfolio that do this.
But, before we dive into the offering and what managed mobility looks like, wanna sort of make the case in general. For those of you that aren’t out there selling mobility, just wanna talk through why you should be and why, that is something that’s going. So, hopefully, you guys can see my screen there and do that. So first off, why should partners be talking about mobility?
First off, number one, a hundred percent of your customers are using it. Mobility is connectivity, and we really need to think of it as such. I know, in the past, we think about terrestrial circuits and phones as totally different things, but they are really the same now. Connectivity is what it all provides, and that’s what our customers want.
They want a seamless experience. They wanna be able to access the exact same things on the go as they can access in the office. And that’s how they they do that through their mobile devices. So every single one of your customers is using this.
We live, eat, and breathe mobility. So all of them are using it. So that means it’s an opportunity to engage. Right?
When you reach out to your customers and talk to them, you know it’s something that’s relevant to them. Right? They’re all using it, and they’re all using it for business purposes. So if you’ve got, say, a security proposal sitting on their desk or maybe you’ve got something in the cloud space you’re working on and you’re tired of reaching out about the same old things, well, give them a call and talk about mobility.
Number one, you know, again, it’s going to be relevant. And a lot of times, those mobility conversations lend themselves to other conversations, particularly in the security space, which we will talk about shortly.
Finally, there’s a group called market and research out there that unironically does market and research, and they say that by twenty twenty seven, over half, fifty three point one percent of all telecom spend will be in mobility. So if you’re not talking about mobility, you are missing out on a huge opportunity coming down the road here. So that there’s that. Now all of them are using it, and they all hate it.
Right? Managing mobility is a pain. The most common refrain I hear from you is that you don’t wanna manage it. Think of how your customers feel.
They feel the same thing.
New devices, old devices, renewing devices, new employees, old employees, onboarding devices, all of that is a lot of work and someone within your customers is doing that. Do they wanna be doing that? Maybe, but maybe not. Right?
And oftentimes, we’ll see accounting resources dedicated to nothing but pouring through mobility bills to make sure you’re paying the right you’re not getting charged for overages, those kind of things. And even IT resources that are dedicated to mobile devices, you You know, you need somebody to take that phone call in the middle of the night when Jimmy left his phone in the Uber and you’ve gotta deactivate it and get him a new one out tomorrow. So those are the kind of things that customers have a challenges around and they need help. So we’ve got an opportunity where everybody’s using it, and we’ve got an opportunity where there’s pain.
Opportunities in Managed Mobility
Those are two ingredients that we love to see. So thirdly, we have an opportunity to save them money. You know, businesses only care about two things, and I say this often, making money and saving money. So a lot of the mobility solutions, particularly around managed mobility, allow companies to free up monthly spend for other projects.
We can do this in a couple of ways, obviously optimizing their bills, which we’ll talk about shortly. And then sometimes just switching from one carrier to another. Maybe they’re paying too much. We can even look at things like aggregators to save money for our customers.
The other thing here, reallocate resources. Right? I talked about IT resources. I talked about accounting resources.
What other things can those people do within the organization that will provide value for the company? So those are the kind of things that customers like to look at. And then, of course, wireless expense management. Are they spending what they should?
Understanding Customer Postures
Are they spending more than they should? Right sizing that bill for the organization is something that every customer should be interested in. So when you reach out to your customer base, when you have conversations with them, you’re often gonna find that they fall into one of these four buckets as far as their posture as it relates to wireless service. So I call these the postures of a wireless customer.
So the first posture that we see is a customer who says, hey, we have carrier x and we would love to explore our options. Maybe they wanna save money, maybe they want better service. But for some reason, they have a carrier. They’re not happy.
They wanna look at another carrier, and we’ve got all the options for them there. We’ve got all three carriers within the portfolio, AT and T, Verizon, and T Mobile. We have direct relationship with all of them. So regardless of which carrier they’re on, you have the option to switch them to one of the other two carriers and help that customer out.
The second thing we hear a lot, and this is the refrain that we hear from you as well is, hey. We have carrier x. We’re very happy with them, but we really don’t wanna manage this whole process. And we’re gonna dive into that today, that bucket today, talk a lot about what the offering looks like there.
I think there’s a tremendous amount of opportunity within this bucket. So we’re gonna talk about that shortly. The third bucket is what I call mobile devices as a service where they’re saying, hey. We’re not married to our carrier.
We want new devices, and we don’t wanna manage any of that. So we’ve got some great options in the portfolio there as well. Companies like MetTel and BCom that offer that for us, and a few others. And then this one we hear a lot as well.
Hey. We just give our, cut employees a little stipend and let them handle the devices on their own. It’s a BYOD or bring your own device approach. And, obviously, there’s some challenges with that, around data integrity, who owns the customer’s information, and then things like MDM, which we’ll touch on a little bit here.
So regardless of which posture your customer is in, we have options within the Telarus portfolio that that can help them out and can address those needs. So that means you as a tech advisor can approach those customers with confidence knowing that regardless of where they sit in this hierarchy or these buckets, you have something to offer them. So what we’re gonna do now is talk a little bit about that second bucket. And, to do that, I’m gonna bring in a good friend of mine, a good friend of Telarus’, mister Chris Whitaker.
Introducing Managed Mobility Solutions
Chris, great to have you back on the Telarus call. How’s things going, man? And, what did you think about what I just talked about?
Well, first and foremost, it’s fantastic to be here with friends and family, I’ll call it. And, yeah, I love the way you position that. I mean, number one, a different conversation. You know?
Start that conversations. If you’re not starting it, you know, someone else’s, we always hear that saying. And and number two, you know, solving business problems with technology. Isn’t that what we’re doing every day across all the suppliers at Telarus is solving business problems with technology.
We’re gonna hit on that today. And, of course, you know, last the third point, saving money. And let’s not forget, time is money. You know?
So if you could save time, get rid of manual processes, that is as valuable as saving hard cash. Right?
Yeah. Absolutely. And I think, you know, a lot of times when we dig into this with customers, we find that they’re doing processes or doing things a certain way because they’ve always done them that way, and there’s definitely a better way. And we’re gonna talk about one of those here today. So, Chris, before we dive into that specifically, why don’t you give us an overview of the program that you guys offer in its entirety? You guys do a lot more than what we’re gonna talk about, but let’s let’s just kinda start with a general overview and then dive into some specific aspects.
SpectraTel’s Managed Mobility Offerings
Thank you for that. And you’re right. Spectra Tel is a managed network service provider. We cover all the other traditional advanced solution stacks that you would expect.
And in my area is, as you no no surprise, wireless WIT, right, is focusing in on managed mobility. And and you you kinda got it right there too. A lot of companies don’t know there’s a better way. They just don’t know that they don’t have to, have all this uncertainty and all this angst and challenges with the carriers.
They they can outsource that and, you know, my numbers show it’s about half as expensive to outsource this and then to in source that. So we’ve taken the approach of, you know, do no harm, identify the gaps, no rip and replace. The customer stays with their carrier. And, again, the larger the customer, the more likely they got this great contract with some great rates, probably free equipment and great ETF fees, negotiated.
They have all this in place. Why disrupt that? So with an LOA, SpectraTel can kinda step in and fill in those gaps, from staging, kitting, and shipping, whether it be a onetime project or ongoing, onboarding, offboarding of employees, all flavors of help desk support, whether it be, you know, I can’t log in to the Wi Fi, I’ve dropped my phone and the screen cracked, all the way up to move ad changes. You know, that’s a a area we see, some challenges for especially larger organizations with a lot of employee turnover and churn.
And, of course, we’re gonna hit on, MDM and WIM here in a moment. And and, all that is tied into, you know, inventory and asset management. And it often overlooked that end of the end of life cycle management. You know, every three years, companies do a tech refresh.
Sometimes it’s two or three years. What are you doing with all those devices? How are you doing proper data ratio? You can’t just throw these things in the trash because of precious metals and toxic materials.
You know, so having a process for that, is part of our conversations. And we even have conversations with customers. You know? I find I’m I’m almost surprised how many companies don’t even have a good mobility policy.
They don’t even have employee handbook policies around managing their devices. So we we we’ve even advised on that at times.
Yeah. So, I mean, obviously, there’s a lot going on here. Right? There’s a lot of elements to this, and and it’s easy to see why there’s such a good opportunity here. And I know this is one of the things that you looked at when you went to Spectrotellus.
Engagement Process with Partners
You saw a lot of opportunity here, and you guys have done a great job, I think, building out a really good offering around this. So, how does a partner engage? I I imagine it probably just starts with getting a phone bill. Right?
Well, not not really. Not really. And, thanks for, asking it that way. In fact, one thing I I I also wanna bring up, you probably saw a logo on that last slide, GoExceed.
SpectraTel has a strategic partnership. We’re licensing their software. You know? So we’re on their platform, but it’s SpectraTel employees, manning the help desk, work in the warehouse, and taking those calls and, even doing the the presales and post sales process.
We’re just licensed the software. So it really has worked out great. We did a lot of due diligence to to land on that, partnership. But, the process.
Yeah. Let’s talk about the process. You know, it’s so important. As you’re asking those questions, you know, who manages mobility?
How are you using mobility?
That that hundred device is really kind of the the starting point. That’s where the pain is so obvious. There’s kind of this no brainer, you need a solution. Right?
So once you identify those, and you work with your Telarus channel manager and channel team, you get to us, we deal reg it, and we’ll do that, you you know, discovery call. We’ll take the information you collected, validate that information, and and maybe ask some more, discovery questions, even do a demo. The demo is is impressive. I hear it all the time from clients.
When they see it, they’re like, yes. That’s what we’ve been lacking. So once we get to that point, within that again, with you know, still in that first week or so, we go from that discovery and demo call, and we set up what we call a data pool call.
So instead of you sending a a bill copy, which that used to work in the old days in a sense Yeah.
But now with the the software we use and the process we have, it’s a much more detailed analysis. It’s a true audit all the way down to the penny level, and we do that by doing a screen share with your client. We have one of our analysts walk them through step by step what is needed to be downloaded, raw data detail reports, inventory reports, you know, three months of bills, and even some screenshots of of their contract pages just so we can have all the information we need. And three or four business days later, we’ll have this, executive summary presentation prepared, and that’s where that kind of third call comes in, that third bullet.
We will present the analysis, And sometimes that can be the closing call, but ninety percent of the times it is. Because once you see the real numbers and you see the process and they see their data in the portal, it’s it’s a very powerful, conversation to have. And then, yeah, we go from there to, paperwork and, get the agreement signed. And oftentimes, at least three out of four times, we’ll even offer a, free proof of value.
Proof of Value and Customer Assurance
And as I call it proof of value with teeth, because they actually do sign an agreement. They signed the scope of work in the MSA, but they have a a after the first billing cycle, they have a ten day opt out period. So we can, you know, prove to them, hey. You’re gonna see these savings, on your next bill or so.
And, and if you don’t and if you don’t like the portal, you don’t, you don’t have confidence in our onboarding and and training for you, you can opt out.
Okay. Nice. So I love that. I mean, sounds very simple from a customer standpoint.
Quickly, let’s touch on that hundred device minimum. You know, I understand that that’s typically where a customer sees value, but in certain situations, you guys will go below that threshold. Correct?
That’s right. If it’s, part of a franchise or if it’s one of your top customers and they’re this is a real pain for for them and they got fifty or seventy five devices, we’ll have that conversation. The savings are maybe harder to find, but especially in the area of, like, help desk and, even MDM. I mean, we’ve we’ve done, you know, forty, fifty, devices for MDM, because they just they need it. They gotta have it. And, whether even one device is just a subscription fee for them, then we’ll talk more about that in a moment.
Yeah. But the yeah. I love that because a lot of times, you know, we we focus on the savings we’re gonna deliver. But sometimes just the act of getting it off their plate and not managing it is enough.
Exploring the Management Portal
Right? And so sometimes you can look at lower, lower device counts to do that. So, Chris, you talked a lot about the portal there. Let’s see what that portal looks like.
I kinda wanna get an idea of what, what our our customers are gonna be looking at when they’re dealing with that portal.
Yeah. Fantastic. Let’s do it.
So, at the end of this presentation, you’ll have a chance to scan our QR code. I’d encourage you to do that because, you know, we don’t have enough time today to really go deep into this portal. This is the the the home screen, if you will, and we kinda broke it down. The the first three modules are the most important, you know, from inventory management.
We’re gonna get into that in a moment. Expense management, everyone wants that. Of course, business analytics and intel, that’s always a hot one. And having those account services where you can make all your move add changes and and disconnect your all your MACDs from a single port on this.
This also goes for if they have multiple carriers. You know, we we API in. We have a, connect connection to AT and T, Verizon, T Mobile, Telus, Rogers, and Bell. And the savings is so important, but you’re gonna see there’s there’s more to it than just the savings.
It’s it’s, having a a tool that is beyond just the spreadsheet exercise, as I said earlier, that is, actively helping you, monitor and manage the expenses and the devices.
Yeah. I’m glad you brought that up about the multiple carriers here because that’s another thing. Right? If if your customer is managing multiple carriers, those headaches are exponential.
And I think, you know, bringing all that in, in house and having it managed by one group is is great. So portal looks pretty slick. Once the data’s in, you kinda get, a view like this, right, where you’ve got some, some assets. You can kind of track what’s going on. Tell us a little just quickly what’s going on here.
Yeah. Absolutely. You know, as I mentioned, these assets, even even for the companies that are getting them for free, maybe they’re ninety nine cents with a year contract, whatever, they show a great value. And, I’ve actually talked to companies like, oh, I didn’t get any I need to pay for them, so I don’t care.
But there there’s still data on there, you know. So having a a good process to get devices back and see what’s in your depot. And and the depot is just under wherefore warehouse. You know, where are these, extra devices sitting?
They can sit in our warehouse, the Spectra Tel warehouse. We have cages for all of our customers. So if the customer doesn’t have the room, are they you know, it’s gotta be secured too. Right?
It’s not just by room. You gotta have security here because these devices are, you know, average a thousand dollars a pop. You wanna make sure they’re secured. And and by having this depot managed, instead of having to create a new contract every time you have a new employee, oftentimes, you’ll have a a light new device you can just reissue from there.
And same thing with what’s deployed.
You know, as employees come and go, it’s not uncommon, employee leaves, the manager takes their cell phone, puts a sticky note on there with the phone number, puts it in the drawer, the new hire starts, the new hire starts, and they just give them that phone. Well, after a few versions of that, the the records are so messed up. No one even knows who has devices, and, it’s really tough for companies to keep up with. So that data integrity is such a critical part. That’s where we, again, use APIs into, you know, employee records, the HR feeds, the MDM feeds, and ensure we have data integrity with all the devices in in the portal.
Yeah. And once you’ve got all the devices in there, there’s a lot more you can do with it. Right? And this is, I think, where some of the cost savings can come in.
Optimizing Service Plans
Right? So we’ve got the management piece. You guys are bringing in the devices. You’re taking an inventory of what’s there.
This is more focused on the plans, the service plans that the customer has on each device, and how you guys can dig in a little bit there. So let’s talk a bit about that.
Yeah. So, you know, I hear a lot. We’ve negotiated a great contract, and I’m like, that’s awesome. We’re gonna make sure you maximize every bit of that contract because a contract’s static.
You know, you have great rates. In fact, you have multiple rates in your contract. You may not know because your employees, you know, the the your your customer’s employees are all, you know, on whatever plan. There’s no proactive changing or, optimizing of those lines.
So that’s where this comes in. And just a reminder, you know, no rip and replace here. They stay with their carrier, and we API in, and we’re every four hours, we’re checking actual usage compared to what, plan that employee is on. So it’s ongoing validation, a lot of great, charts and reports you can pull down from data usage, trend reports.
And, it’s all built on Microsoft, Power BI, so it’s it’s very user friendly. And, we get a lot of great feedback from partners and customers that see the demo.
Yeah. And I love that because the most common thing when organizations are doing this on their own is they just say, hey. Let’s just put everybody on an unlimited plan. Then we go to don’t gotta manage data overages and stuff. But, look, if somebody’s only using two, three gigs a month, you’re way overpaying when you put them on a unlimited plan. Right?
Absolutely.
AI and Automation in Employee Management
Yeah. And that’s what we see a lot. So, Chris, we know AI, huge buzzword these days. Everybody’s talking about AI. You guys have put some AI and automation in this platform.
Talk a little bit about that. What does that look like?
Yeah. Absolutely. So one of the examples, that I like to show and and this is probably one of the biggest areas if you when you start, you know, drilling in and asking, you know, end users what their challenges are, it’s, you know, onboarding, offboarding of employees. That that’s probably the most two common activities you’re gonna have.
And I mentioned APIs a lot, you know, so we can API into about any mainstream ticketing system. That’s our best practice. And so when the employee puts in a two week notice, the manager goes and puts in a ticket going, hey. We need to off board this employee.
Automatically, it comes to our system. And without even human interaction, our system is sending an email, to that employee that you can go ahead and advance it one there. Get my fancy graphic pop up. I got I think my graphic pop up, man.
Yeah. So once that ticket is created on the end user side, it comes to us, and we send out that notification email. And if we have the HR data feed, we probably even have their personal email address become the from their when when they with the interview process. Right?
So we can send it their work email and their personal email with the list of instructions of what to do with the prepaid return slip. They could take it to FedEx or UPS. They’ll box it up, and they’ll send it back to either our warehouse or to the customer’s warehouse. When I say it’s customized solution, we really wanna fill in the gaps and just make their process better, whether it be at their warehouse or our warehouse.
So, that that’s just, one example of some automated process.
Love it. So, I think you’ve got a couple examples here of what this looks like in practice. Right? So what these are actual customers that you guys have worked with, and this is the actual dollars and cents. What you guys are able to do. So kinda break down a few of these here.
I’m particularly interested in that one in the middle.
Right? Four hundred fifty devices. That is a very, attainable number of devices within our, tech advisers customer base. A lot of their customers are kind of in that range.
And, one thing I wanna say, and I’m sure you’ll agree with this, is sometimes we see those device counts. We start to think, well, four hundred and fifty employees. I don’t have anybody four hundred and fifty employees. Well, oftentimes, employees will have multiple devices.
Right? So four hundred and fifty devices may only be two hundred employees or a hundred fifty employees. So I’m maybe stealing a bit of your thunder there, but diving a little bit and talking.
You’re doing great there. Yeah. I can tell you you you’ve you’ve, you’ve looked into this before.
You’re spot on. Because if it’s got a SIM card, you know, we can track it. So it’s not just cell phones and tablets. It can be routers and hotspots, handheld scanners from Zebra. If there’s a SIM card in it, we can track it. Even some machine to machine. You know, some of these are machine to machine devices too because they’re they’re online, and and there’s even different, you know, price structures for that because they’re obviously look lower data usage.
But I got I can add one thing all three of these have in common is they they all three had a lot of, devices with no usage because there was no process for properly offboarding an employee.
Again, the the more employees they have, the bigger the company is. No one’s thinking about that, or someone’s assuming someone else is doing it. Or the person that used to be responsible for them in IT or at the help desk, they don’t work there anymore. They’re gone, and no one in even backfilled told told the backfill employee they had to do this now.
So that’s one. And second, you know that that unlimited data plan, huge profit margin for the carriers, it is a it’s it’s an answer. That is a solution to avoiding surprise overage bills, but it’s it’s a it’s just a Band Aid. The proper way to do it is ensure everyone is on the right data plan real time.
That is less expensive than having everybody on on the unlimited plans. And we’re finding it’s not common forty, forty five percent of organization to be using two gigs a month because they work in the office or on Wi Fi all day, or maybe that they carry two phones. Maybe that’s a you know, they do all their personal stuff on their personal phone. And, meanwhile, the work phones on on a unlimited plan, and they’re not even utilizing it.
So, that’s where these big numbers come from.
Yeah. I love it. And and it’s real money. Right? I mean, I don’t care who your hundred and twenty eight thousand dollar savings.
That’s significant. I mean, that’s somebody’s salary. Right? I think I think that’s, that’s, pretty impressive stuff right there.
Importance of Mobile Device Management (MDM)
So, hey. Look. Any conversation these days is not complete if we’re not talking about security. And for those of you who tune into this hit call regularly, you’ll probably recall a few weeks back, Jason Stein and I had a great conversation about MDM with, Chaz Shockley from, Data Prize.
But that’s something that you guys offer as well. Right? This is part of the offering, and MDM is something that I don’t think a lot of partners really understand how important this is and why this really matters. This goes back to that BYOD, employee or or customer that I was talking about earlier.
This is a nice little service that you can add to those customers that protects them. So talk a little bit about what you guys do here.
Yeah. Absolutely. This is a a great area. To me, it’s a nonnegotiable. I mean, if you if you have over a hundred devices, publicly traded or not, you need to secure these endpoints.
You need to be sure you can, you know, data wipe them. Thought I was talking with the CIO, yesterday. He had a box of, about a hundred devices, behind him. And, and he said the problem is we can’t even we can’t reset them because the employee didn’t give us the password.
We we can’t even we don’t we don’t have the PIN number to get in here. If you had an MDM on the device, you could override that and reset the phone. So, we we’re not being a a MAS three sixty shop. We can configure it, license it, give the employ give the customer the keys, or we can fully manage it for them, which is where most people opt to because, you know, I found a lot of people may have Microsoft Intune or SOTA or MobileIron, but they don’t really have the expertise to leverage and, maximize the benefits of an MDM.
So we’ll even manage others, platforms, for them as well just to make sure they’re getting their money’s worth.
Yeah. And I love that how it’s just kind of building the pieces one on top of the other to really provide a comprehensive offering for, for our customers here. So love it. I think we got only a few minutes left here, so let’s dive into a couple of case studies here quickly.
Case Studies: Successful Implementations
You brought us some great information. Talk a little bit about this one here.
Yeah. So this this is a great one because they they if you remember the wheel at the beginning, all all the six components, the this this customer is using all of them.
And they do they they have about forty percent, you know, churn rate every year just for retail. So, you know, about this time, going into October, they’re bringing on hundreds and hundreds of seasonal employees. So our staging canary shipping, we send out the devices to where the employees are. If If they have any problems, they call us. Our help desk answers the phone, with their company name, and we’re we also, obviously, observing and monitoring all their expenses. And the great thing about this one, we’re in our third contract with this particular client, so a great a great win here.
Yeah. Very sticky customers. Once you get them managing this, I mean, like any kind of managed service. Right?
Very sticky customers don’t like to leave something that’s working. So, you know, that’s continued revenue. I love that. What about this one here?
Talk a little bit about what’s going on with the, optical retail store you guys did.
Yeah. Another exciting one that continues to grow, in this situation. You can imagine, you know, doctors and medical people, they know their business. In fact, I I would argue every business, they wanna do what they’re making money on. They don’t wanna have to become a mobility expert. So it was it was so critical for them that we could drop ship these tablets.
What used to be a a chart paper chart, everything is now a tablet, and that’s not just for optical storage. That’s for almost everything medical now and even k through twelve we’re seeing.
So tablets Not a bad thing incidentally.
Right? Not a bad thing. I think that’s better.
That’s right. I agree with you. I agree with you. So, they wanna drop they wanna open the box and power it on, log in, and it’s just working.
It has everything they need. They got the recognized case on it, the screen protector. So, we were able to deploy over five thousand devices for them almost faster than they could receive them. So they’re very happy with the deployment, and that’s where that, our mobility fulfillment center in Columbia, South Carolina comes in.
Again, they’re all all SpectroTEL employees, and that’s, that’s where we where the magic happens.
Alright. Well, some good stuff here.
Just as we’re wrapping up. So as I mentioned, Chris is actually gonna be there with you guys live with Doug to answer some questions here as soon as we’re done this presentation.
Engagement and Incentives for Participation
I am from, right now in sunny California about to do an ascent. But, for all you folks who tuned in here, we’ve got a little contest for you, opportunity to make a little bit of money, coming into the holidays, gift cards. Right? Who doesn’t need gift cards? Chris, talk a little bit about how this works.
Yeah. Scan this QR code. Just a a quick form to fill out. It’ll come to my team.
We’ll schedule that demo. And fifty dollars for a for a demo for you and your team. Another fifty dollars if you bring on a client either on the first or the second call. We’d love to, you know, get you educated on this.
It’s kinda hard to sell what you don’t know, but having additional eyes on this and have additional conversation makes it easier for you to start these conversations and and see how we can add some value.
Yeah. I love it. So thank you. And and, Chris, I’m gonna, provide a slide here for, Doug and the team to put up while you guys are doing some q and a so people can scan that QR code.
Always great spending time with you, my friend. Thank you so much for joining us. Good to see you. I know we’ll be seeing you here, locally in Atlanta soon.
But, to all you folks out there, thanks so much for joining the call. I look forward to seeing you guys live next time we do one of these hits. That’s it for now. We’ll see you soon.