July 2022 New Suppliers with Telarus

Netacea 

Protect your websites, mobile apps, and APIs from the threats posed by bots such as scrapers, scalpers, carding, credential stuffing, and other automated attacks. Netacea Bot Management is a server-side bot management solution that protects websites, mobile apps, and APIs from automated threats using an intelligent detection engine, Intent Analytics®.  

Their technology goes beyond distinguishing between humans and malicious bots, focusing instead on understanding the traffic’s intent. They then feed actionable intelligence to your team while automatically prioritizing genuine users in real-time and preventing unwanted bot traffic. 

For more information on Netacea, please visit, www.netacea.com 

Playvox 

Playvox’s powerfully simple workforce engagement management (WEM) solutions transform customer care. They deeply understand that exceptional employee engagement produces extraordinary customer experiences, and they love creating tools that help their customers unlock the full potential in every employee and every interaction. Playvox powers the world’s fastest-growing brands and proudly serves expanding DX pioneers such as Noom, NuBank, SoFi, Stitch Fix, Twitter, and Zendesk. Their agent-empowering suite of scheduling, performance, learning, quality feedback, and gamification lives seamlessly in the modern support operations ecosystem with tools like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk.  

For more information on Playvox, please visit, www.playvox.com