CX

Ignite CX brilliance with our seasoned team of engineers and solution experts. Our wealth of experience and knowledge is at your disposal to drive compelling conversations with your customers.

Automation-Driven Experiences for Your Customers

The CX market is evolving at lightning speed, with a constant influx of cutting-edge technologies and suppliers entering the market. Choose Telarus for unparalleled CX expertise and unmatched support that will allow you to:

Craft a Digital-First Approach

We’ll work with you to leverage modern processes and technologies to set you apart from the competition

Elevate the Customer Experience

Identify opportunities to expand your solution knowledge with generative AI, automation, data analytics, and other emerging CX technologies

Lead Guided Discovery

Ensure all stakeholders and suppliers are aligned around clearly defined solutions 

Accelerate Your Customer’s Growth with Modern CX Solutions

Expand your CX tech stack solutions and knowledge.

Elevate UCaaS and CCaaS deals to increase your deal revenue potential.

Learn the roles of artificial intelligence, automation, and analytics in a modern CX.

Understand the role of WFO, WFM, LMS, and gamification in employee engagement.

Master the art of CX strategy to achieve customer satisfaction, loyalty, and sustained business success in a competitive market.

How It Works

Acquire a deep understanding of the latest best practices, industry trends, and emerging technologies, and stay up-to-date on the rapidly evolving field of networking to provide your customers with cutting-edge solutions.

A group of four young adults sits around a table in a bright office space, smiling and laughing together. They have laptops, papers, and pens in front of them, engaged in lively project planning. One person stands, leaning on the table, actively coordinating with the others. The atmosphere is cheerful and collaborative.

Engage in comprehensive discussions with your customer to determine their specific requirements. Here you’ll identify pain points, growth projections, and compliance obligations to pinpoint the precise needs.

Four diverse professionals engaging with a digital tablet and discussing cloud technology in a bright office setting.

Design an excellent customer experience framework that accommodates the customer’s current demands and future scalability.

Person in a plaid shirt typing on a laptop with cloud computing code on the screen, smartphone beside it, on a desk in a well-lit office.

Work closely with our suppliers to win the customer and ensure the CX deployment aligns with the customer expectations to drive success.

Two people in suits are seated at a well-lit office desk reviewing graphs and charts on paper. One person gestures with a pen, while a laptop displaying data visualizations related to the company's privacy policy is open. A coffee cup and calculator are also on the desk.

Work closely with suppliers to ensure technology integration is roadmapped for success and close the deal!

A group of three men and one woman in professional attire are in a meeting discussing Customer Success Management. One man is pointing at a document, while the others are attentively looking and smiling. They are in a well-lit room with a TV screen and a large window in the background.

On-Demand: CX Specialist Learning Path

The CX Specialist learning path provides Telarus technology advisors with a comprehensive educational journey, carefully designed to empower them as experts in CX technology solutions and sales. With two distinct tracks, this path enhances understanding and confidence in articulating the benefits of these solutions and engaging in impactful CX technology sales conversations.

Apply to Become an Advisor Today