Go Beyond with Telarus
Discover unparalleled insights, access, and guidance to help you succeed and grow.
Ada’s AI-powered customer service automation platform helps businesses resolve up to 70% of customer service inquiries across channels and languages – faster, and for 8x less cost than human agents.
Rather than relying on rigid scripted answers, Ada’s AI Agent is powered by the Ada Reasoning Engine™. It has thought-processing power to pull from your existing support content and data in your business systems to automatically resolve customers’ specific questions in messaging, email, and voice channels, and in dozens of languages. Your AI Agent learns from customer interactions – and your coaching – to continuously improve its performance.
Businesses that bring on an AI Agent with Ada reduce their customer service operating expenses while improving the overall quality of their support, and empower their customer service agents to drive real business value.
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